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Online Vacation Center Testimonials

Listed below are statements from some of our satisfied customers. Did you know that our sales team has a 95%+ rating based on OVC customer satisfaction surveys? Read about what other people thought of Online Vacation Center, our Personal Vacation Managers and the vacations they booked through us. Have a great OVC travel experience you'd like to share?

We always rely on Alissa M. since she takes very good care of our needs and requests.

July 31, 2017

Jenna has been invaluable providing excellent travel support and assistance.

July 30, 2017

Kathleen was fantastic to work with. She was always on top of things. GREAT JOB!

July 28, 2017

David P. at Online Vacation did an excellent job for us. We loved Oceania Cruise and will probably use it again in the future. We could not be more pleased.

July 22, 2017

Our experience with Online Vacation Center is such that whenever we meet someone who has paid more for their travels and not heard of OLV, we make it our mission to ensure they learn of your outstanding company and the superb service we continue to receive; especially from our Representative, Sophia.

July 15, 2017

As always, we are very pleased with OVC and will continue to use OVC in our future travels.

July 10, 2017

Sabrina was super. She answered all my pesky questions, and was very responsive in making things happen with my cruise, and another cruise I booked on behalf of my parents. Sabrina is excellent, and I fully expect to work with her again. Thanks so much!

July 3, 2017

Jenna was excellent. Even though we had a somewhat complicated reservation due to the late addition of an infant traveler, everything went smoothly. All our paperwork was correct and in order. Jenna sent us reminder emails so we could properly confirm our booking. The entire cruise was fantastic and without any hiccups. I will definitely book again with Jenna and Online Vacation Center.

July 2, 2017

Cheyney was very helpful. Since this was our first cruise, she was patient and answered all my questions.

June 30, 2017

Our service representative was exceptional. She had to work with 4 different couples and put everything together for us.

June 29, 2017

The exceptional quality of this cruise package including coordination, convenience, experience made this trip for two well seasoned travelers the best we've ever taken and will definitely use Online Vacation Center for our next cruise.

June 14, 2017

David P was an excellent professional and made our vacation planning experience very positive. We wanted to extend our flights, and David accomplished getting to and from the airports we requested on the dates we needed. He also was very responsive throughout the process regularly following up with emails and phone calls and even reminding us when we missed doing what we needed to get done as well. Thank you for enabling us to have such a lovely vacation!

May 9, 2017

I have been very satisfied and pleased with all the travel representatives, with whom I've dealt for 6 years now in a row. Online Vacation Center is a very professional travel company, helpful, responsible and trustworthy. God bless all of you!!!

May 3, 2017

It was a wonderful vacation, and everything went smoothly. The hotel in Copenhagen was fantastic, and we surely appreciated the upgrade to executive class rooms. Will definitely use Online Vacation Center again.

May 2, 2017

The quality of travel reps in Asia was excellent. Answered all our questions and fixed our hotel room. Transfers were well organized. Loved the hotel locations and that breakfast was included.

May 2, 2017

Britney W has been an excellent travel agent for me on all my trips. She is courteous and timely in responses. She has provided excellent travel deals on all my cruises and trips. She is an asset to the company, tell Brittany I said thanks so much.

May 2, 2017

Online Vacation Center people in Berlin were very helpful in all aspects of our needs—bus was on time easy to spot at the cruise port in Hamburg; the hotel coordinator Intercontinental Berlin Hotel was always available and helpful. Your people take good care of us to make our trip stress free. Thanks again.

April 27, 2017

We have used Jessica Hall in the past and found her to be outstanding in all respects. She always meets our highest expectations!

April 21, 2017

The local tour guide, Vivi in Chengdu and Shanghai and Alan in Hong Kong were the best. WE always felt SAFE. Their English was great and they were extremely knowledgeable, They mothered us and we made our connections and flights. SUPER people. Also, we very very satisfied with all you land stuff. We felt completely immersed in the culture.

April 18, 2017

The trip to China was very interesting, informative, and exciting! We had many opportunities to discover the local cultures and the foods.

April 18, 2017

Mark P was very helpful and amazing. When Mark was not there or was unavailable, the staff at Online Vacation Center were very helpful and very nice. Booking a vacation was so simple and painless. Thank You Online Vacation Center.

April 17, 2017

Will continue to use OVC since the prices you offer are at least as good or better than we can get anywhere else. We appreciate Jacqueline S letting us know about the good price that was available on the Regent Seven Seas cruise that we just took. It was a great cruise. Since we get so much cruise literature, it is very helpful for an agent to point out particularly good deals. Once you work with an agent for awhile, they get to know what you would like. Our thanks to Jacqueline.

April 16, 2017

Jenna R is always personable and easy to work with. Actually, I just referred her to a group of six travelers. She always returns calls in a timely manner and checks things for us. We think she is a great asset to your company. We have used her three times and will continue with her!

April 4, 2017

The cruise was wonderful, and everyone associated with Online Vacation Center was great and professional. We have booked 3 additional cruises through Online Vacations. Our agent Brittany has been caring and professional throughout each of our bookings. My wife and I have referred this agency to many friends and people we have met through our travels. Keep up the good work.

March 22, 2017

The cruise included all the extras, which Online Vacation Center supplemented. This made the cruise very enjoyable, especially the premium liquor package. When this is offered we will consider another cruise on Celebrity using your travel agent Michael V.

March 19, 2017

My agent, David P, is great. He is personable and friendly while being very, very efficient at his job. It is always a pleasure to work with him.

March 19, 2017

Annette always does a great job for us, patiently answering our questions and letting us know of specials. It is the anticipation of things we might like that keeps us coming back. We have little cards printed with OVC/EJ's web addresses and her name. We give them to people as we travel as we rave about her and OVC.

March 18, 2017

Jacqueline was always prompt in answering my questions and getting the information. She dealt with many changes due to cancellations with expediency. The trip went without a hitch.

March 16, 2017

Online Vacation Center is the best—always ready to help and answer any questions and always the best prices. The staff are always very friendly and knowledgeable and treat you special.

March 15, 2017

We have booked several trips with Mark and have recommended him to others. He is always helpful, responsive, and informed—all we could ask!

March 15, 2017

Grant H of OVC helped us enormously through the booking process... knowledgeable and prompt with responses. The Rydges Hotels were centrally located and provided outstanding buffet breakfasts. All transfers went without a hitch, and OVC personnel were informative and personable. I am extremely pleased (again) with my experience with OVC and look forward to booking another cruise through Grant and OVC... probably next year.

March 11, 2017

Edwina is the best travel agent we have ever had, and Online Vacation Center is the best Travel Agency we have ever used. Great prices, great deals and benefits, great packages, and great people. Thank you to all of you at Online Vacation Center for the wonderful work you all do on our behalf!!

March 5, 2017

Appreciate the courteous and prompt service provided. Formerly booked with an independent travel agenda and found your company much more responsive. I've shared my pleasure with your company with fellow travelers.

March 3, 2017

We are very pleased with the VIP services provided by Online Vacation Center. Everything went smoothly from beginning to the end. Thank you for making our trip memorable.

February 20, 2017

Hotels were in a good location. Transfers in Hong Kong and Shanghai were great. Online support at hotels were very good. Leona in Hong Kong was just excellent and super helpful. I will use your services again in the future.

February 20, 2017

Emily G is such a wonderful and caring representative. I have worked with her now for three years, and I have been more than satisfied with her and how caring she is. Emily makes sure you are satisfied. I will continue to work with her when I book any future cruises. I have told many, many people about Emily and how pleased I am not only with her with and online vacation.

February 14, 2017

The guide in Delhi and Agra was outstanding. All of the people in our travel group agreed that he was the best of all we had ever experienced. He made our trip much better than our expectations.

February 10, 2017

I always use Online Vacation Center. R Cheyney is my girl. She's kind; she follows up with me before and after my cruises and gives me as many perks as the company allows. I am always spreading the word about OVC, and I am completely satisfied. My last cruise, I fell and broke both my wrists. Cheyney called me, consoled me and encouraged me, and I can't thank her enough. I LOVE OVC!!

February 6, 2017

We do approx. 3 to 4 cruises per year and generally book early, so it is important that there is a good communications between ourselves and our rep. We always have 3 or 4 cruises in process. Working with Jenna is pleasant and always easy and extremely accurate and professional.

February 3, 2017

Very impressed with quality of overall VIP package. Hotel was outstanding, much more than expected.

January 31, 2017

Sophia has always treated us like family. She is very knowledgeable and always presents her view as to what would best fulfill our desires. She is our go to person for vacations. We recommend her to everyone that we talk to about cruising.

January 23, 2017

Edwina is the absolute best travel agent we have ever had, and OVC is the absolute best travel agency we have ever dealt with. We do not plan to change! Edwina is always very responsive, helpful, friendly and quick to point out where we can save money and take advantage of specials Royal Caribbean has or Group Bookings OVC has. When we've had some questions about on board credit, including the Shareholder Benefits, and Edwina and Marc Rudner have been quick to respond and explain everything to us. It is and has been and hopefully will continue to be a wonderful relationship. We consider Edwina our friend, as well as all at OVC, and we have hooked family and friends on doing business with OVC. Please keep up the great work, and we will be right there with you for all our cruise bookings. Thank you, Edwina, Marc, and all at Online Vacation Center!!!

January 22, 2017

The cruise was a very positive experience, and you all did a fine job of putting it together, as well as explaining what to expect each step of the way. Being first timers, your advance advice was very helpful and made for a very smooth transition.

January 21, 2017

Very impressed with Online Vacation Center's VIP packages and with my agent's very quick responses to any questions I have. Sophia is great and and answered me immediately when I was in Rio and asked about transfers to the airport.

January 15, 2017

Once again, Online Vacation Center has outdone our bookings. The flights, tours, transfers, and hotels were absolutely first class. We are going to board our cruise tomorrow, and everything has greatly exceeded our expectations.

January 10, 2017

I wanted to let you know that the Online Vacation Center reps in Rio were FANTASTIC!!! I was very impressed with their service and having to deal with so many of us, especially when tempers started getting short when rooms were not ready by 3, or even 4. The Marriott staff was also very patient with these issues. The hotel provided juices and little breads for us in their hospitality room while we waited for our rooms, and then the day we departed, they provided 4 guest rooms, 2 for women, 2 for men to shower, freshen up, etc. before we left in the evening for our flights. Wonderful! Your rep, Miriam, came in that Friday, on her day off, and stayed with most of us ALL day and even went on the airport bus with us to make sure we all got our transfers and flights, organizing the buses and the luggage (She was able to get me on one of their buses for a small fee, which I gladly paid, to the airport).

January 9, 2017

I am satisfied with the service provided by OVC. The best part is the hotel location in Barcelona. We had a very nice view room. I will definitely use OVC again. Thanks Alissa for her assistance. She is very knowledgeable and patience.

December 30, 2016

Emily is your best representative. She has helped us and our friends have several delightful trips. She is always responsive and professional. We have already booked a 2017 Baltic cruise and are planning a 2018 family cruise through her. [...] As long as Emily is yours, we are, too. Especially love your VIP cruises with such lovely hotel stays.

December 28, 2016

OVC has been our one and only travel agency for many years. Their prices, VIP packages and service have been so far above any other agency that we would not go anywhere else. Our agent has always been so helpful and has always helped us get the best deals. We book many cruises, and our agent is always ready and willing to provide us with the best options, and if the cruise line comes up with some better options, OVC and our agent refare our bookings to take advantage of the better offers. Couldn't be better! We love OVC and our agent and expect to deal with them for a very long time, as we are "cruise-a-holics" as our daughter calls us! Thank you, OVC.

December 24, 2016

Online Vacation Center is very reliable and professional. There were no surprises; everything went exactly as previously planned.

December 19, 2016

Excellent service throughout the entire experience. Marie W was very helpful in answering all questions and advising us on insurance, visas, etc. I will definitely contact Marie for our next vacation. Thank you, Online Vacation Center.

December 19, 2016

Your VIP definitely takes the worry out of travel. Especially liked that you had people in hotel for any questions that needed answered.

December 19, 2016

We have booked 6 cruises and VIP packages [Value Inclusive Packages]. We will continue to use this wonderful travel and cruise agency. A VIP package is exactly that, a VIP package.

December 18, 2016

Viking was everything I had hoped for in a vacation. Everyone was so friendly and helpful. It was truly a wonderful trip.

December 12, 2016

My representative, Grant H, was very instrumental in getting us reservations, tours, and great rooms, and ship board credits. We have referred him to all of our friends.

December 11, 2016

Annette was fabulous! Very helpful. We loved the Viking River Cruise. It was truly the adventure of a lifetime, offering a luxury experience at a very affordable price. The food, the service and the accommodations were first class!

December 10, 2016

Nicholas, the OVC Rep in Singapore, did a fabulous job. He was at the airport, hotel, ship, & reverse. Friendly, timely, professional with lots of pertinent information & a sense of humor. He should be recognized for a job well done... the service provided exceeded our expectations! Thanks.

December 7, 2016

Our vacation manager, Jessica H, is terrific. She was recommended by a friend to me, and I will further recommend her to my friends—and continue to book with her.

December 6, 2016

Dave was always helpful and professional. He offered so much more than my usual travel agent. We really enjoyed the extra perks and loved our Celebrity cruise!

December 6, 2016

Christin is probably one of the nicest and knowledgeable agents I have ever dealt with. She was ALWAYS courteous and promptly replied to any questions I had. I have already booked another cruise with her.

December 6, 2016

The service was hassle free from start to finish. You are really in good hands with this company.

December 5, 2016

We were pleased with our recent trip. We received everything promised and the customer support prior was helpful. We thank Mark P, our rep.

December 5, 2016

We will only book through OVC. We have never been disappointed in your service. Mike, our OVC rep, has gone above and beyond to accommodate us.

December 5, 2016

We have nothing but praise for Karen L. She follows through with all our requests; she is very pleasant and friendly. We have dealt with Karen on many cruises, and all have been handled with kindness and perfection.

December 5, 2016

Michael was very knowledgeable about my trip and if I had a question and he wasn't sure of the answer, he'd find out and either call me back or email me. He was very friendly and I would work with him again.

December 4, 2016

Always has great value and good service. Also, helpful in resolving any issues that may arrive.

November 30, 2016

The vacation included, from soup to nuts, what you would want in a vacation. When we left Paris and were taken to the airport there was a Viking rep waiting to help us. Even though we did not fly first class we were treated as first class.

November 29, 2016

This is the second time I have used OVC and have been happy both times. The values are excellent and can't be beat! I love to cruise and I'm always looking for that deal so I can go. Jenna is easy to work with and very accommodating. She is very cheerful and pleasant. I really appreciate the bon voyage calls.

November 28, 2016

The river cruise was the best cruise we have ever been on. I highly recommend you book through OVC; Mark had all the bases covered. This cruise truly was our dream cruise; it was perfect. The price was fantastic. Viking did an incredible job, and the crew was outstanding. Put a river cruise on your bucket list.

November 28, 2016

All the plans for our vacation were carried out without any problems. Stress free. Thank you.

November 26, 2016

Extremely well organized. The smoothest vacation I ever had.

November 25, 2016

We have taken three cruises through OVC and are taking two more in the winter. We particularly like the Value Inclusive Packages. R Cheyney has always been very pleasant and helpful; we look forward to planning many more cruises with her!

November 22, 2016

Excellent value and great attention to detail. Would definitely use the VIP again for other locations.

November 22, 2016

We had a wonderful time and enjoyed our vacation throughly and credit goes to Brittany, our travel adviser. We had landed at Barcelona airport at noon and our tour time was 12:30pm. Our luggage was taken to our hotel, and we were on our bus for tour. When we came back, our luggage was in our room at our hotel. Great relief in foreign countries.

November 15, 2016

One-stop shopping is the easiest way to plan and book travel.

November 15, 2016

Everything was as explained. The service and facilities of the ship were amazing.

November 15, 2016

All the arrangements went like clockwork. We were very impressed. It completely took the stress out of travel.

November 15, 2016

We had a great time. Our cabin aboard the Celebrity Equinox was excellent and well situated. Our experience onboard was extremely pleasant. Service was five star from each of our assigned stewards, waiters, etc. David P, our vacation manager at OVC, was courteous, professional and extremely accommodating to our needs in every aspect. We will definitely call him again for future vacation plans.

November 15, 2016

Very competitive pricing... superb service and follow up.... we would NOT recommend if we were not 100% satisfied... and more... OVC... WELL DONE... AGAIN!

November 13, 2016

Excellent experience from the original booking throughout the entire planning process OVC was quick to return calls, answer all questions and relieve any potential worries. Airlines and transfers were seamless in the European cities and representatives were on-site to direct the travelers to the appropriate locations. Very happy with the job that all the departments at OVC do and have recommended them repeatedly.

November 13, 2016

Online Vacation Center was a great experience; they were very helpful with our trip; we would use them over and over. Great prices and good communication from Brittany. Best value and quality.

November 13, 2016

Allure of the Seas is an incredible ship! We totally enjoyed our experience onboard. There is so much to see and do, and we loved the musical Mamma Mia; it was just as good as the presentation I saw on Broadway!

November 7, 2016

I really appreciated the personal help and attention Heather gave. I felt like I had a personal travel agent.

November 6, 2016

Everybody loved the trip; my sister-in-law still talks about it and wants to go again. the ship was amazing.

October 31, 2016

Used your tours and were delighted with them.

October 28, 2016

Wonderful trip and always appreciate the excellent service provided by OVC.

October 24, 2016

Edwina is exceptional and the primary reason along with competitive prices we continue to utilize OVC.

October 24, 2016

Our group of seven had a great cruise experience and visited many ports we had not been to before. The weather mostly cooperated and the fall colors were spectacular.

October 24, 2016

We appreciated and enjoyed the generous perks given by Online Vacation Center for our 11 day cruise from Venice with ports of call in Italy, Croatia, Montenegro, and Malta. Thank you, OVC!

October 18, 2016

Everything was excellent. Great customer service, incredible price of cruise! All details were perfect.

October 12, 2016

Debbie B is an excellent travel agent. She goes above and beyond what others would do. I am impressed with her professionalism and her commitment to exceptional customer service.

October 11, 2016

It was a great service on behalf of the OVC and a great cruise (# 80, by the way). Thank you!

October 9, 2016

I have relied on OVC for my cruise vacation needs for over a decade and plan to continue using them for future plans.

October 9, 2016

We loved all the extra perks!

October 3, 2016

We enjoyed our vacation. Jessica H and OVC made it very easy for us... the value of our vacation was excellent. We were so pleased with this trip that we told at least 3 other people about your company and Jessica. Looking forward to our next adventure...

September 30, 2016

We have taken two journeys with OVC: To China and to South America. We enjoyed both very much. They pack the days full of great tours. The hotels are lovely. The entire experience is top rate.

September 29, 2016

Christin G helped us upgrade to the AquaClass which we enjoyed very much. Blu restaurant was the best and worth the upgrade.

September 26, 2016

This was my first experience with Online Vacation Center. The reason that I booked my recent cruise with OVC was because of the Travelzoo promotion. It was such a great value and exactly the dates that worked for me. Thanks for the opportunity to book my cruise with your company.

September 26, 2016

The cruise value package is the best... no need to think of anything else. We just enjoyed our vacation.

September 26, 2016

Everything that was promised was delivered. The value we received for our money was wonderful. Will be calling you again.

September 26, 2016

Sophia R has a pleasing personality on the phone, also always goes the extra mile for her clients and knows her stuff! Thank you; it seems we travel more with more ease of travel planning.

September 26, 2016

Never a surprise with your company; things get done; it's as good as book it and forget it when the sail dates arrives all everything will be ready.

September 26, 2016

Wonderful cruise, ship, suite, service and all prep assistance from Karen L, your rep. All ready to do another cruise with Oceania smaller ships. Keep looking for another flash sale. Thanks again.

September 24, 2016

I tell everyone I meet about your services. I am looking forward to the many offers to choose our next adventure.

September 23, 2016

Online Vacation Center is great. Our rep is a sweetheart, and we get great deals. We travel a great deal, and Online Vacations Center is our first and usually our only stop.

September 21, 2016

We always use OVC for our cruise vacations. So simple. And we know that all our needs are taken care of before we even walk out the door!

September 21, 2016

We have to comment on the arrangements we had for limo pick up at the airport, the port and the hotel. I don't know what company you used, our trip was basically out of Copenhagen, but it was superb — a 10+ rating. thank you.

September 18, 2016

Awesome vacation. Oceania was a great experience with quality dining and comfort.

September 17, 2016

My husband and I have been using Online Vacation Center for all of our travel plans since 2008.The VIP packages are wonderful and makes cruising affordable. Marie W has become our Personal Vacation Manager and does an excellent job taking care of all the details to ensure that we are satisfied customers. We have become proud World Travelers thanks to OVC and their affordable prices.

September 17, 2016

We have booked with Online Vacation Center before and will do so again. At this time we have three more cruises booked through them. Looking forward to more to come. Especially like the VIP packages. Simple and easy planning.

September 15, 2016

Love your bundled cruise deals. Have recommended them to others. Our agent, Annette P is absolutely the best we have ever worked with. She keeps a record of our likes and dislikes and doesn't even waste our time with items like adjoining ship cabins — she knows we don't like them.

September 15, 2016
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