Online Vacation Center Testimonials

Listed below are statements from some of our satisfied customers. Did you know that our sales team has a 95%+ rating based on OVC customer satisfaction surveys? Read about what other people thought of Online Vacation Center, our Personal Vacation Managers and the vacations they booked through us. Have a great OVC travel experience you'd like to share?

Our trip was fantastic. Thanks, Erik, for all your hard work.

Carey S., January 13, 2020

Michael V. is the absolute best travel agent anyone could ask for! Thanks, Michael!

Cathy B., January 13, 2020

Sabrina is wonderful and makes our travels easy. It is nice to have a person to call who is knowledgeable and pleasant.

Barbara R., January 13, 2020

Alissa M. has been my travel agent for ten years. I trust her to get me the best deals great cruises. She has never disappointed I have recommended Alissa to my friends and they thank me.

Paul L., January 1, 2020

The transfers were smooth, hotels were great, and we were very pleased with the value of the cruise. We will definitely book again.

Patrick N., December 24, 2019

Kathleen B. has scheduled several cruises for us including a transatlantic with hotels and transfers. They all have been excellent with no problems and exactly as explained in the advertisement. We look forward to working with her in the new year as soon as we determine our plans for 2020.

Clarence L., December 17, 2019

My wife and I want to thank you for this opportunity to provide feedback on one of the best of the best cruise agents we have worked with since our cruise experiences began in 2002. Alberto, our cruise agent with Online Vacation Center, is a top-notch cruise agent. We have over 25 cruises racked up with many more to come; and are experienced with finding some great cruises and working with varying industry agents. Alberto's professionalism, first rate customer service and proactive communication attributes that kept me current, informed and on tract for this cruise exceeded expectations. I want to thank Online Vacation Center for having individuals such as he on staff to assist with clients while planning for and setting up dream cruises and creating the opportunity to make some wonderful memories—worry free. Please convey my grateful appreciation to Alberto for his support and thoughtfulness throughout the planning phase of this cruise and his follow-up upon our return. WELL DONE!!!

Nicholas G., December 13, 2019

We are long time clients with Online Vacation Center and applaud them in every way. Kathleen B. is our personal guide to happy travel memories. Her efficiency, professionalism, enthusiasm and friendly manner are to be admired. We are seniors who can easily become confused or excited about travel arrangements, but Kathleen's reassurance is always there to put all our concerns to rest and we have never been disappointed with one vacation we have ever had with your company. We love the VIP travel option and are hoping for many more in the future.

Anja A., December 2, 2019

We have used OVC 4 or 5 times in the past and while all representatives have been good, our current representative, Kathleen B. is outstanding in every way. She "held our hand" throughout the process, responded quickly to all emails and always conveyed the impression that nothing was more important than helping me at that moment. In the week since we got home, I have sent her name and number to about 5 different relatives and friends. She is a prize.

Linda J., November 30, 2019

Jessica H. does a fantastic job helping me get the best value for my trips, and that is why I am a loyal customer. Thank you, Jessica!

Maryclara R., November 29, 2019

We really like the VIP program. It's perfect for us because it's all-inclusive. We only need to call our professional, friendly, helpful, resourceful cruise specialist, Debbie B., and are confident she will take care of EVERYTHING pertaining to our trip.

Joyce A., November 16, 2019

Our OVC agent was wonderfully helpful and responsive throughout our planning and booking stage and during our vacation. We really felt she took a strong personal interest in making sure our vacation was a success.

Peter C., November 9, 2019

We know we can depend on Online Vacation Center for future travels. We encountered flight changes because of the super typhoon that hit Japan. Everything was taken care of so we know we can have peace of mind booking with OVC.

Andrew Y., October 26, 2019

Our cruise was delayed due to typhoon in Japan. Our agent arranged the air flight in a timely manner and we really appreciated that.

Betty M., October 20, 2019

Our agent, Michael V., continues to be outstanding representative/agent for us. He's extremely knowledgeable, he knows all packages options, and explains everything extremely well for us. He's always been straightforward and honest and always concerned of our needs and being professional and very friendly at the same time. Michael always goes the extra mile to make you completely satisfied. You have a real gem of an employee Michael V. Also, Online Vacation Center as a company is outstanding.

Bill and Diane F., October 9, 2019

Kathleen was extremely beneficial for the quality of our trip. She went above and beyond our expectations. We would recommend her very highly!

Ronald L., October 8, 2019

Love your VIP packages and love the service we get from Brittany W.!

Janice M., October 5, 2019

Barry was great and handled all of my questions and concerns quickly. I have already booked a 2nd cruise through him and expect my parents (elite members on Celebrity) to switch to him as their primary booking agent.

Melissa M., September 25, 2019

Very well coordinated and best choices of hotel accommodations and airline transportation and transfers.

Imelda A., September 23, 2019

On the Copenhagen to Boston cruise, the tour organized by OVC in Copenhagen was great. Really enjoyed it and got to know some of our fellow travelers before the cruise.

Elizabeth C., September 19, 2019

Sabrina our travel manager provided us with excellent service. The Regal Princess was a beautiful ship with wonderful entertainment, service, and amenities. We had a wonderful vacation! Thank you!

Ellen L., September 16, 2019

Our entire trip was excellent. Our tour guide in Saint Petersburg, Dima, did a fantastic job.

Ken R., September 16, 2019

Questions and concerns answered promptly. Excellent service.

Ted K., September 15, 2019

Transfers in Venice were fantastic, and the hotel was excellent. I would give Online Vacation Center an A+ for these arrangements.

Raymond C., September 2, 2019

Our agent, Marie W., has been an excellent representative of OVC. She is thorough and always works to provide the best deals and clear documentation for all our cruises as well as for our friends and family.

Cheryl L., September 2, 2019

Erik W. is an exceptional travel agent and gave us priority #1 service on our Cruise/Hotel package to the Baltic Capitals. We are very happy with him and will be utilizing his services again in the near future! Thank you, Erik!

Valerie T., August 12, 2019
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