Online Vacation Center Testimonials

Listed below are statements from some of our satisfied customers. Did you know that our sales team has a 95%+ rating based on OVC customer satisfaction surveys? Read about what other people thought of Online Vacation Center, our Personal Vacation Managers and the vacations they booked through us. Have a great OVC travel experience you'd like to share?

This was the first time we did a Value Inclusive Package with OVC and based on our experience; we would do it again. The price was outstanding! We were pleasantly surprised at the quality of the hotel and its location. Transfers were handled well.

Mary M., March 22, 2020

Online Vacation Center did a great job under trying circumstances to accommodate the rapidly changing conditions. Really appreciated the added hotel in Dubai after our flight from Singapore. Also appreciated having two buses for the tours so we had room to stretch out.

Gary K., March 16, 2020

With the craziness of the world just beginning when we departed on Feb. 8 Online Vacation Center did an amazing job keeping us informed and alerting us to changes that came about. You all get an A+++

Paul W., March 16, 2020

Outstanding work from everyone! Cannot say enough good things about the way everything was handled.

Donna B., March 16, 2020

[Our Personal Vacation Manager] Debbie provided our group of 10 with exceptional service.

Michael P., March 10, 2020

Have used this agency in the past and will use in the future. Outstanding service.

Clyde W., March 10, 2020

Marie White is always completely knowledgeable and courteous and friendly. She has extreme attention to detail.

Stephanie B., March 9, 2020

I appreciate OVC's special sales. Michael V. has been a great agent for us.

Robin L., March 3, 2020

Coming from a customer service background which won the Dalbar award for 10 straight years, best service I have ever had! Emily is a "keeper"!!

Robert G., March 2, 2020

Edwina has been our tour and cruise rep for many years and has been a great resource and arranger for us. In her absence, other OVC reps have been very helpful. Thank you!

Karen T., February 28, 2020

Our trip to Egypt was excellent. Viking took exceptional care of us. The hotels were great. Our guides were terrific. A representative met us at the airport and secured our visa in no time and got our luggage. Wonderful trip.

Dolores L., February 19, 2020

I was sceptical booking a cruise with an online company, but a neighbour highly recommended Online Vacation Center, with "Sabrina" in particular. All of our expectations were met, and then some. Going forward, we plan to book with Sabrina/Online Vacation Center whenever possible. Customer Service was exceptional. Thank you so much for making our vacation hassle-free and absolutely perfect in every way.

Mary D., February 18, 2020

Our vacation planner Brittany W. was excellent. Whenever we would call and leave her a message she would get back to us in timely manner. Thank you OVC for an addition $50.00 onboard credit it came in handy!

Derek C., February 11, 2020

Our travel agent, Kathleen B. has worked with my wife and I for many trips now. It is because of her extreme capability to keep us happy that we will remain true customers of Online Vacation Center. She is always there and returns our every question with an answer.

Barry B., January 29, 2020

This was the first time I have booked through Online Vacation Center and I was well pleased.

John D., January 20, 2020

Sabrina was very responsive to our needs. This is the first time we have worked with her and we have already booked another trip with her.

Patricia G., January 17, 2020

Sophia is great to work with and is very knowledgeable and helpful. She has always responded back to me the same day unlike other travel agents who've not until the next business day. We have found good deals and prices with OVC and plan to continue using this agency.

Beverley H., January 15, 2020

Sabrina was very responsive to our needs. This is the first time we have worked with her and we have already booked another trip with her.

Carey S., January 13, 2020

Michael V. is the absolute best travel agent anyone could ask for! Thanks, Michael!

Cathy B., January 13, 2020

Sabrina is wonderful and makes our travels easy. It is nice to have a person to call who is knowledgeable and pleasant.

Barbara R., January 13, 2020

Alissa M. has been my travel agent for ten years. I trust her to get me the best deals great cruises. She has never disappointed I have recommended Alissa to my friends and they thank me.

Paul L., January 1, 2020

The transfers were smooth, hotels were great, and we were very pleased with the value of the cruise. We will definitely book again.

Patrick N., December 24, 2019

Kathleen B. has scheduled several cruises for us including a transatlantic with hotels and transfers. They all have been excellent with no problems and exactly as explained in the advertisement. We look forward to working with her in the new year as soon as we determine our plans for 2020.

Clarence L., December 17, 2019

My wife and I want to thank you for this opportunity to provide feedback on one of the best of the best cruise agents we have worked with since our cruise experiences began in 2002. Alberto, our cruise agent with Online Vacation Center, is a top-notch cruise agent. We have over 25 cruises racked up with many more to come; and are experienced with finding some great cruises and working with varying industry agents. Alberto's professionalism, first rate customer service and proactive communication attributes that kept me current, informed and on tract for this cruise exceeded expectations. I want to thank Online Vacation Center for having individuals such as he on staff to assist with clients while planning for and setting up dream cruises and creating the opportunity to make some wonderful memories—worry free. Please convey my grateful appreciation to Alberto for his support and thoughtfulness throughout the planning phase of this cruise and his follow-up upon our return. WELL DONE!!!

Nicholas G., December 13, 2019

We are long time clients with Online Vacation Center and applaud them in every way. Kathleen B. is our personal guide to happy travel memories. Her efficiency, professionalism, enthusiasm and friendly manner are to be admired. We are seniors who can easily become confused or excited about travel arrangements, but Kathleen's reassurance is always there to put all our concerns to rest and we have never been disappointed with one vacation we have ever had with your company. We love the VIP travel option and are hoping for many more in the future.

Anja A., December 2, 2019

We have used OVC 4 or 5 times in the past and while all representatives have been good, our current representative, Kathleen B. is outstanding in every way. She "held our hand" throughout the process, responded quickly to all emails and always conveyed the impression that nothing was more important than helping me at that moment. In the week since we got home, I have sent her name and number to about 5 different relatives and friends. She is a prize.

Linda J., November 30, 2019

Jessica H. does a fantastic job helping me get the best value for my trips, and that is why I am a loyal customer. Thank you, Jessica!

Maryclara R., November 29, 2019

We really like the VIP program. It's perfect for us because it's all-inclusive. We only need to call our professional, friendly, helpful, resourceful cruise specialist, Debbie B., and are confident she will take care of EVERYTHING pertaining to our trip.

Joyce A., November 16, 2019

Our OVC agent was wonderfully helpful and responsive throughout our planning and booking stage and during our vacation. We really felt she took a strong personal interest in making sure our vacation was a success.

Peter C., November 9, 2019

We know we can depend on Online Vacation Center for future travels. We encountered flight changes because of the super typhoon that hit Japan. Everything was taken care of so we know we can have peace of mind booking with OVC.

Andrew Y., October 26, 2019

Our cruise was delayed due to typhoon in Japan. Our agent arranged the air flight in a timely manner and we really appreciated that.

Betty M., October 20, 2019

Our agent, Michael V., continues to be outstanding representative/agent for us. He's extremely knowledgeable, he knows all packages options, and explains everything extremely well for us. He's always been straightforward and honest and always concerned of our needs and being professional and very friendly at the same time. Michael always goes the extra mile to make you completely satisfied. You have a real gem of an employee Michael V. Also, Online Vacation Center as a company is outstanding.

Bill and Diane F., October 9, 2019

Kathleen was extremely beneficial for the quality of our trip. She went above and beyond our expectations. We would recommend her very highly!

Ronald L., October 8, 2019

Love your VIP packages and love the service we get from Brittany W.!

Janice M., October 5, 2019
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