Online Vacation Center Testimonials

Listed below are statements from some of our satisfied customers. Did you know that our sales team has a 95%+ rating based on OVC customer satisfaction surveys? Read about what other people thought of Online Vacation Center, our Personal Vacation Managers and the vacations they booked through us. Have a great OVC travel experience you'd like to share?

We know we can depend on Online Vacation Center for future travels. We encountered flight changes because of the super typhoon that hit Japan. Everything was taken care of so we know we can have peace of mind booking with OVC.

Andrew Y., October 26, 2019

Our cruise was delayed due to typhoon in Japan. Our agent arranged the air flight in a timely manner and we really appreciated that.

Betty M., October 20, 2019

Our agent, Michael V., continues to be outstanding representative/agent for us. He's extremely knowledgeable, he knows all packages options, and explains everything extremely well for us. He's always been straightforward and honest and always concerned of our needs and being professional and very friendly at the same time. Michael always goes the extra mile to make you completely satisfied. You have a real gem of an employee Michael V. Also, Online Vacation Center as a company is outstanding.

Bill and Diane F., October 9, 2019

Kathleen was extremely beneficial for the quality of our trip. She went above and beyond our expectations. We would recommend her very highly!

Ronald L., October 8, 2019

Love your VIP packages and love the service we get from Brittany W.!

Janice M., October 5, 2019

Barry was great and handled all of my questions and concerns quickly. I have already booked a 2nd cruise through him and expect my parents (elite members on Celebrity) to switch to him as their primary booking agent.

Melissa M., September 25, 2019

Very well coordinated and best choices of hotel accommodations and airline transportation and transfers.

Imelda A., September 23, 2019

On the Copenhagen to Boston cruise, the tour organized by OVC in Copenhagen was great. Really enjoyed it and got to know some of our fellow travelers before the cruise.

Elizabeth C., September 19, 2019

Sabrina our travel manager provided us with excellent service. The Regal Princess was a beautiful ship with wonderful entertainment, service, and amenities. We had a wonderful vacation! Thank you!

Ellen L., September 16, 2019

Our entire trip was excellent. Our tour guide in Saint Petersburg, Dima, did a fantastic job.

Ken R., September 16, 2019

Questions and concerns answered promptly. Excellent service.

Ted K., September 15, 2019

Transfers in Venice were fantastic, and the hotel was excellent. I would give Online Vacation Center an A+ for these arrangements.

Raymond C., September 2, 2019

Our agent, Marie W., has been an excellent representative of OVC. She is thorough and always works to provide the best deals and clear documentation for all our cruises as well as for our friends and family.

Cheryl L., September 2, 2019

Erik W. is an exceptional travel agent and gave us priority #1 service on our Cruise/Hotel package to the Baltic Capitals. We are very happy with him and will be utilizing his services again in the near future! Thank you, Erik!

Valerie T., August 12, 2019

Debbie B. was an outstanding help for us in our planning and always a friendly voice for any concerns. Thanks.

Max M., July 10, 2019

Annette P. was very professional and accommodating. Always had the time to listen and answer questions. Thanks for the excellent experience.

Emilia P., June 27, 2019

Allisa M. was excellent in helping plan and enjoy our cruise/land experience. She provided great advice and made us aware of issues we had not thought of. She was very cordial and also very timely in notifications to keep us on track.

Norman S., June 22, 2019

Kathleen B. has been very helpful for us. She is friendly, so efficient, and reliable. We will continue to work with Kathleen. She is the best agent I've ever had!!

Ji K., June 15, 2019

Erik is exactly what I want and need in a travel agent....He is professional, personable and very efficient. You have all my past, present, and future business.

Georgiana N., June 1, 2019

Kathleen at Online Vacation Center was referred to me by a friend. I had never been on a cruise before much less a Mediterranean cruise so I checked with other agencies as well as OVC. No other company could match the price, the benefits or even the cabin type we preferred better than Online Vacation Center. Kathleen was courteous and professional, patiently guiding and helping me through all of my many questions about first time cruising and travel to Europe. I look forward to booking future travel with Kathleen and Online Vacation Center!

S.S., June 20, 2019

Heather S. was outstanding. She always answers all my questions in a professional timely fashion. I will definitely book again with Online Vacation Center when I am ready for another trip.

Mary H., May 31, 2019

This was our first trip with OVC but definitely won't be our last! Out hotel was conveniently located to local attractions and the transfers all worked like a charm!

Augusta A., May 31, 2019

We have used Online Vacation Center at least twice a year for the past 12 years. We have never been disappointed with Online. Not only do they offer cruise packages with significant savings but also in many cases offer what they term a VIP program which consists of the cruise itself, airfare where applicable and often a stay at cruise beginning or end in an excellent hotel in an exotic port of call. The hotels have been beyond excellent - two years ago we were booked in a luxury hotel 2 blocks from the Eiffel Tower. Just now we returned from a cruise terminating in Venice where our hotel was nothing less than on the Grand Canal, two blocks from St. Mark's Square. Our Personal Vacation Manager has always been immediately available to answer any question or resolve any hitch. In our opinion Online Vacation Center just can't be beat.

Roger K., May 28, 2019

Our travel advisor, Heather, is a wealth of information! She has helped us with several trips and is our "go to" person for every trip. We never have a problem getting in touch with her and she does everything she can to make our trips positive experiences.

Sarah L., June 8, 2019

My expectations have consistently been exceeded.

Nelson N., May 27, 2019

Edwina is awesome! She is always upbeat and friendly. She is exceptionally helpful in advising us and looking out for our best interests. She goes out of her way to accommodate our personal needs, and always responds to phone calls or emails immediately. We have dealt with many travel agents over the years, but Edwina ranks at the top for service provided. I use her for every opportunity that I can. Not only is her service outstanding, but she makes me feel like she is a personal friend who genuinely cares about us. I have never met Edwina, but I want you to know that we hold her in very high esteem. She is a real asset to your company!

Jane R., May 9, 2019
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